Does Pory charge per guest?

No. Pory uses flat pricing with unlimited members, so a vacation-rental guest portal for 400 guests costs the same as one for 40. More guests is the point; it shouldn't be a billing event.

Pory

Vacation-rental guest portal

Pattern: Requests

Describe it to Pory

“We run three holiday rentals on the coast. Guests need check-in details and a way to ask us for things during their stay, and we need to see and handle those requests.”

Viewing as

Check-in details

Guest reads check-in details

Check-in is from 3pm and check-out is by 10am. The key is in the lockbox beside the front door; your lockbox code is in your booking confirmation.

There's room in the driveway for one car. Please don't park on the grass verge. The council is very keen on fines.

Wi-Fi

Network SaltbushGuest. The password is on the card on the fridge.

Bins

Red lid for general, yellow lid for recycling. Wheel them to the kerb on Wednesday night.

Before you leave

Run the dishwasher, strip the beds and put the key back in the lockbox.

Need something?

Send a request from this portal. For emergencies, call the number on your booking confirmation.

In plain English

What is a vacation-rental guest portal?

A vacation-rental guest portal is where guests read the check-in details for their stay and send the host requests, from spare towels to a broken blind, while the host works each one to done. Guests see where their own requests stand instead of texting the host at 10pm. It follows the Requests pattern: someone submits, someone decides, it moves through statuses. Pory generates it from a plain-English description, with a login for each role (guest and host) that shows only what that role should see, and flat pricing with unlimited guests.

What it does

Guests find the lockbox, the Wi-Fi and bin night before asking

Arrival instructions lived in a long booking email that guests scrolled through at the front door at 9pm. The host puts check-in details on a page every guest sees when they sign in: arrival time, where the key is, parking, Wi-Fi and what to do before leaving. The "what's the Wi-Fi password?" text stops arriving during the host's dinner.

Notices & content pagesDone by: Guest

Guests ask for towels or report a broken blind from their phone

Guest requests came by text, WhatsApp and the booking platform's inbox, and the host kept all three open on their own holiday. A guest names the property, picks the kind of request, adds a note and when they need it by. It lands as New with their name and cottage on it, so the host never has to ask which place they're staying in.

Forms to submit a recordDone by: Guest

Hosts work requests across all three properties on one board

With three properties, the host tracked requests in their head and a notes app, and the cleaner heard about the broken blind last. Each request is a card in New, On it, Done or Declined, showing the property, and the host drags it along or writes a reply on it. Nothing sits unread in a phone until the guest has already left.

Board by statusDone by: Host

Guests see whether their request is new, on it or done

Guests who asked for a late check-out didn't know whether anyone had read the message, so they asked again, then again. Each request they've sent shows as a progress bar from New to Done, with the host's reply on it. They stop sending "just checking you got this", and the host stops answering the same question twice.

Status tracker for the submitterDone by: Guest

The parts every portal is built from

Pory generates a portal from these pieces and wires the permissions between them. The same parts run a grant round, a help desk, and a tenant portal — only the names on the pages change.

Collect

Forms

Signed-in or public, with typed fields and file uploads. A form files a record; it doesn't start an email thread.

Public pages

An application page, a notice board, an open directory — pages and forms anyone can use without signing in, on your domain.

Self sign-up

People create their own account and land in the role you chose for them.

File attachments

Upload and view files on the record they belong to — not in a folder named FINAL v2.

Decide

Approve / reject with a reason

Decision buttons for whoever may edit the status. Who decided, when, and why stays on the record.

Status tracker

“Where's my request?” answered as a progress bar on the submitter's own page.

Board by status

Cards in columns. Drag a record to move it along.

Checklists

Task lists ticked off per record, in its detail view, with progress — onboarding runs, inspections, opening duties.

Assign to a person

Name who a record is for and it lands on their list, and nobody else's.

Notes & scores

A reviewer's score, a coach's feedback, a clinician's note — kept on the record it belongs to, never lost in a thread.

Reminders by date

Renewals, expiries and overdue work, in an in-app inbox and by email.

Tables

Search, filters, sorting, inline add and edit — the spreadsheet, minus the sharing accident.

People directory

Portraits, names, and roles from a table, shown only to the roles allowed to see them.

Calendar

Records on a month or week view, by date.

Gallery & image grid

Records as cards or photos.

Detail view with related items

Open a unit, a pet or a listing to see its details and everything tied to it — requests, visits, offers. Share it by link; edit, change the status or add a related item from there.

Notices & info pages

Check-in details, benefits, updates — a page for a role to read.

Counts, totals & averages

Live figures over the records a viewer is allowed to see.

Control

Who sees which records

Each person sees their own records, the ones assigned to them, their team's or the ones they manage. Fields can be hidden per role. Generated from your description, not set up field by field.

No-Password Doors

A sign-in link by email, by default. Password sign-in if you'd rather.

Your brand

Your domain, your colours, your logo. Members see you.

Frequently asked questions

More property portals

All property portals

Tenant portalLeases, rent status & maintenance HOA management portalDues status, requests, violations Commercial lease management portalTenants & renewals Facilities work orders portalReport → assign → resolve Construction punch lists portalDefect → assign → fixed → verified Brokerage portalListing pipeline & offers Property owner portalStatements, spend, occupancy per unit

Your vacation-rental guest portal, live today.

Describe it in a sentence and send the invite. Unlimited guests, flat price.