My prior auths
Prior authorization requests portal
A prior authorization portal is where clinics submit requests with their supporting documents, the payer approves or denies each one with a reason, and clinic staff see where every request stands without calling.
Pattern: RequestsDescribe it to Pory
“We're a health plan and want clinics to submit prior authorization requests with supporting documents, our reviewers to approve or deny them, and clinics to see the status.”
Viewing as
In plain English
What is a prior authorization requests portal?
A prior authorization portal is where clinics submit requests with their supporting documents, the payer approves or denies each one with a reason, and clinic staff see where every request stands without calling. It follows the Requests pattern: someone submits, someone decides, it moves through statuses. Pory generates it from a plain-English description, with a login for each role (clinic staff and payer reviewer) that shows only what that role should see, and flat pricing with unlimited clinics.
What it does
Clinic staff file a prior authorization with the evidence attached
Prior auths go out by fax with a cover sheet, and half come back asking for a note that was on page four. Clinic staff enter the service, the patient and the code, and upload the clinical notes and imaging reports in the same form. The payer gets one complete request instead of a fax and two follow-up calls.
Forms to submit a recordDone by: Clinic staff
Payer reviewers approve or deny with the missing criteria spelled out
A denial usually arrives as a letter quoting a policy number, and the clinic spends an afternoon working out what was missing. The reviewer opens the request, reads the attached notes, and approves or denies it with a note saying exactly why, or asks for more information. The clinic can fix a denial the same day instead of starting over.
Approve / reject with a reasonDone by: Payer reviewer
Clinics see where each prior auth stands without calling the payer
Tracking prior auths means a spreadsheet of reference numbers and a daily round of hold music. Clinic staff see each request they've filed move from Submitted to In review to Approved, or stop at More info needed with the reviewer's note. Patients get a straight answer about their MRI date, and nobody has to call to get it.
Status tracker for the submitterDone by: Clinic staff
The parts every portal is built from
Pory generates a portal from these pieces and wires the permissions between them. The same parts run a grant round, a help desk, and a tenant portal — only the names on the pages change.
Collect
Forms
Signed-in or public, with typed fields and file uploads. A form files a record; it doesn't start an email thread.
Public pages
An application page, a notice board, an open directory — pages and forms anyone can use without signing in, on your domain.
Self sign-up
People create their own account and land in the role you chose for them.
File attachments
Upload and view files on the record they belong to — not in a folder named FINAL v2.
Decide
Approve / reject with a reason
Decision buttons for whoever may edit the status. Who decided, when, and why stays on the record.
Status tracker
“Where's my request?” answered as a progress bar on the submitter's own page.
Board by status
Cards in columns. Drag a record to move it along.
Checklists
Task lists ticked off per record, in its detail view, with progress — onboarding runs, inspections, opening duties.
Assign to a person
Name who a record is for and it lands on their list, and nobody else's.
Notes & scores
A reviewer's score, a coach's feedback, a clinician's note — kept on the record it belongs to, never lost in a thread.
Reminders by date
Renewals, expiries and overdue work, in an in-app inbox and by email.
Share
Tables
Search, filters, sorting, inline add and edit — the spreadsheet, minus the sharing accident.
People directory
Portraits, names, and roles from a table, shown only to the roles allowed to see them.
Calendar
Records on a month or week view, by date.
Gallery & image grid
Records as cards or photos.
Detail view with related items
Open a unit, a pet or a listing to see its details and everything tied to it — requests, visits, offers. Share it by link; edit, change the status or add a related item from there.
Notices & info pages
Check-in details, benefits, updates — a page for a role to read.
Counts, totals & averages
Live figures over the records a viewer is allowed to see.
Control
Who sees which records
Each person sees their own records, the ones assigned to them, their team's or the ones they manage. Fields can be hidden per role. Generated from your description, not set up field by field.
No-Password Doors
A sign-in link by email, by default. Password sign-in if you'd rather.
Your brand
Your domain, your colours, your logo. Members see you.
Frequently asked questions
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Your prior authorization requests portal, live today.
Describe it in a sentence and send the invite. Unlimited clinics, flat price.